Política de envío
DELIVERY TIMES
Total delivery time includes preparation + shipping:
- Spain: 20 – 25 business days
- Europe: 20 – 28 business days
- International: 25 – 30 business days
Please note these are estimated timeframes and may be affected by external factors such as logistics operations or customs procedures.
INTERNATIONAL SHIPPING
For orders outside the European Union, additional taxes, duties, or customs fees may apply.
These costs are the responsibility of the customer.
We are not responsible for delays caused by customs clearance.
SHIPPING COSTS
Shipping costs are calculated and displayed before completing your purchase.
DELIVERY ISSUES
If a delivery cannot be completed due to customer-related reasons (incorrect address, absence, etc.), additional re-shipping costs may apply.
DAMAGED PRODUCTS
If your order arrives damaged, you must notify us within 24 hours of delivery.
Please include:
- Photos of the product
- Photos of the packaging
LIABILITY
We are not responsible for delays caused by the shipping carrier. However, we will actively assist in resolving any issue that may arise.
By completing a purchase, the customer expressly accepts the stated delivery times.